Annual Maintenance Services
An annual maintenance contract (AMC) is an agreement with a service provider for repair and maintenance of property used by the company. AMCs include service support however, you can add a comprehensive maintenance contract (CMC) that will cover IT support and replacement as well, regular checkups, and routine work to keep the performance and quality of the products in good condition.
Types of Annual Maintenance Contracts
There are two types of Annual Maintenance Contracts
Comprehensive AMCS are again divided into two parts – One, which includes repair and replacement of the faulty PC parts for a lump sum price. Here, you are not charged separately for the labor or for the parts replaced, and The other type of comprehensive AMC does not include replacement of parts. It does not charge for the labor but the owner has to pay the actual price for the parts replaced.
Non Comprehensive AMCS
One has to pay for both the repairs as well as the replaced parts.